Support

Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages

Practical information

I lost my password.

You go to the login page of the app and request a new one. You will then receive an email with which you can set a new password yourself.

I want to access my company account, but I don’t have access yet.

Send a request (select ‘I cannot login’) and we will get to work.

I need help building or changing a report or dashboard.

Learn all about reports on this page.

We can always help you set up or improve a report or dashboard. Depending on the agreements made, we will charge costs for this. Send a request (select: ‘I need help building / changing a report / dashboard’) and we will contact you.

I think I see something that is not right in a report / the app / on the website

Thank you for seeing that. It is best to send us a ticket so that we can see what to do about it.

About our solutions

What solutions do you offer?

We help our customers maximize the value of their content, brand or design. Our core business is researching the distribution of texts, images and videos on the internet. Based on this research, we have three target groups: creators of content that is sold, creators of content about brands and products and protectors of product designs.

I am interested in your solutions. What should I do?

That’s nice!┬áSend us a request (select ‘I am interested in’) and we will contact you. We will start with a video call to discuss the wishes and possibilities with you.

Tell me a little more about your agreements and prices

Based on your wishes, we conclude an agreement with a pre-agreed price. The agreement has a minimum term of three months, and will then continue automatically if it is not canceled.

In addition, we provide customized services based on an hourly rate of 90 euros.

About Matchhamster

Tell me a little more about Matchhamster.

We are an independent Dutch company, which was established in 2014. Matchhamster comes from Cozzmoss BV, (a company specialized in assisting content creators) and from the Rockstart accelerator Web and Mobile program.

Our mission is: ‘We help our customers maximize the value of their content, brand or design’.

Do you also do interviews and lectures?

An interview is always possible. We occasionally participate in lectures and discussions. It is best to present the case to us. Send a request (select: ‘I have an interview request’).

What is the best way to contact you?

The best way to contact us is to sent a request. If necessary, we can schedule a video call.

Have you not found the answer to your question, than check the box below
Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages