About

copyright

The world has changed greatly since the early twentieth century. Not the least because of the internet. But copyright still has a role: to increase creativity, enrich the digital landscape and strengthen society.

Copyright seems complex, and it actually is. There are rules and exceptions. And they are not the same everywhere. In this article we list a number of aspects of copyright.

Accused of copyright infringement? And now you have to remove the duplicate immediately. Maybe you are even asked to pay compensation for damage caused. What are your options?

Should you deal with  a copyright infringement? Why bother if you think the violation is not harmful. But before jumping to that conclusion it makes sense to check if you are losing traffic, sales potential or reputation. Eventually, if you decide to tackle the copyright violations, you can take a number of steps. let’s discuss them.

About

business

Duplicate content is a business generator. To use content strategies for duplicate content you need to know where duplicates are on the internet. If that is clear to you, we will give you a number of strategies to strengthen your revenue model.

The Internet has changed a lot for publishers. Publishers realise they have to adapt to the laws of the internet where the traditional revenue models are bringing in less money on the one hand, but offer plenty of new opportunities on the other. A paywall is one of them.

Websites that copy your content without permission do more than free piggyback on the efforts of your organisation. They appropriate traffic and thus income that – if there was no copy available – would have gone to your site. That’s why duplicates harm your online business.

What is Matchhamster?

Matchhamster is an all-in-one online platform that helps you protect your intellectual property. Our approach to intellectual property protection focuses on personal support and automated and scalable portals.

What is the mission of Matchhamster

Automated and personal intellectual property protection to ensure control over the distribution of content and products.

Where and when was Matchhamster established?

Matchhamster is a spin-off from Auxen; a Dutch company that assists publishers with copyright issues. Matchhamster originated in the Rockstart accelerator program. Matchhamster has its office in Helmond, which is part of the Brainport region.

Can we book you for an event?

We like to share our experiences and practices about online intellectual property with new audiences.

If you are interested in a participant with a lot of practical experience in the field of online intellectual property, then we may be able to help you further. Please leave a ticket and we’ll discuss how we can help. In some cases we do request a speaker fee and budget for travel or lodging.

Payment

What payments do you offer?

All transactions go through bank transfer.

How do I switch to a different plan?

Send an email to info@matchhamster.com with your request. Changes are always possible when additional services are purchased.

Can I buy credits instead of a plan?

If you prefer to pay as you go, you can buy credits as an alternative to a yearly plan. This can be interesting for one-off or historical batches.The price is determined in consultation and depends on the quantity and complexity.

What happens if I hit my fair use limit?

Then we will consult with you and see what is the best follow-up.

Do you also work on a project basis or hourly rate?

Sure. It often happens that we carry out a project assignment. We work with an hourly rate of 90 euros.

Service

Description of the service

With Article Monitor you have at any time an up-to-date overview of all urls on the web on which your articles have been (partially) copied.

The basis of Article Monitor is an online portal to which users can log in with a password. In addition, reporting is done via email and API. Finally, there is assistance via the helpdesk.

Packages and pricing

Article Monitor comes in three versions: publisher, newspaper and agency.

The Publisher version is interesting for online publishers, marketing communications and public relations teams starts at 900 euros per year.

The newspaper version is of course intended for newspapers, and starts at 1900 euros per year.

The Agency version is intended for news agencies and media groups. This version starts at 5000 euros per year.

Article Monitor is also available in combination with Takedown. This package is called the content-protection package.

Portal

Easy setup and hardly any operation time

Large volumes and easy to scale up

Most of the languages are supported and can be used at the same time

Anytime, anywhere and any device access to the user friendly portal

Customized user experience

Powerful filters to drill down results

Reporting

Users can be linked to countries and customers

Customized reporting for every user

Easy downloading, sharing and API access

Takedown

Copyright infringement takedown module integrated

Support

Online and offline support available for all your users

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User

support

I lost my password. What to do?

Go to the login page and Click on “Forgot your password?”. Fill in your email address and click “Send me instructions to set a new password”. Follow the instructions in the email you received to set a new password.

What is a match?

Every article we encounter is compared with the original article via an one-on-one check. If the compared article exceeds the similarity percentage you’ve entered, there is a match. We provide you with a live view of every match we find. This live view shows you not only the actual webpage including the content, but it also highlights the exact match with your original article. This allows you to see at a glance how your intellectual property is being reused.

Where and when do I see matches?

Through the portal you always have access to the accumulated information. As soon as a match is available, it is shown in the portal.

What is the difference between a match and a copy?

Matches are 10-100% similar to the original. If the match exceeds 90%, we speak of a copy.

How to use the profile tab

This tab  contains the information about you and the organisation that is owns the data. Administrators have access to more information than users.

Information about you
the organisation
countries connected to your account (the ‘my country’ filter in the portal)
settings (only admin)
publications
users (only admin)

If you also want to have access to a specific set of countries, please leave a ticket for our helpdesk.

How to use the “Text report” tab

The tab “Text report” contains all Matches found online, based on individual articles.

You can see the following data for each article: Number of Matches, Average Match percentage, Title, original IDstring, Newswire, Publication date, IPTC code, Country and Segment.

Click on the download button, and you get a download of your selection. With the forward button, you can sent a mail with the selection to another person.

By clicking on an article, you can see all Matches identified online.

How to use the “Match report” tab

The tab “Match report” contains all Matches found online, based on individual Articles.

You see the following data for each Match: Domain of the Match, URL of the Match, IDstring of original article, Title of original article, Match percentage, Newswire, Publication date, IPTC code and Segment.

Click on the download button, and you get a download of your selection. If you click on the forward button, you can sent a mail with the selection to another person.

By clicking on a Match, you can see a live view of the URL of the Match. In purple markings you see what part of the Match is matching with the article.

Switching between the the original  and the match of an article can be done by clicking on “Original”.

How to use the “Domain report” tab

The tab “Domain report” contains the Domains were Matches were found online.

For each Domain you see the following data : URL of the Domain, Organisation behind the Domain, Market segment, Country, Number of Matches on the Domain and the Average Match percentage of Matches on that Domain.

Click on the download button, and you get a download of your selection. By clicking on the forward button, you can sent a mail with the selection to another person.

If you click on a Domain, you can see an overview of the individual Matches found on the specific Domain.

How to use the “Organisation report” tab

The tab “Organisation report” contains the Organisations were Matches were found online.

You can see the following data for each Organisation: Name of the Organisation, Market segment, Country, Number of Matches for that Organisation and the Average Match percentage of Matches for that Organisation.

If you click on the download button, you get a download of your selection. And if you click on the forward button, you can sent a mail with the selection to another person.

I would like to receive a customized report.

Each user can have a customized report made which is sent periodically (per day or month) by email. Request your custom report by leaving a ticket for our helpdesk.

I want to link a number of countries or a region to my profile.

That is possible. Please leave a ticket and we will contact you.

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Admin

support

What languages can be processed?

All languages ​​indexed by search engines can normally be processed.

Are there any restrictions on the number of articles supplied?

We work with a fair use policy. If you deliver more articles over a long period of time, we will determine together what needs to be done.

How to make a connection between my articles and Article Monitor?

Matchhamster connects to the content feed that is to be monitored via a restful API or XML feed. Matchhamster then automatically imports the Articles into the account and starts the online Monitoring of Articles. All results are collected and the data is visible in your personal dashboard.

How to setup a new publication?

You can request our helpdesk to setup a new publication/feed/wire. Please leave a ticket and we will contact you.

How to use the API’s?

You can receive results from the Article Monitor services via our Restful API. The Text API is based on the articles you have supplied.  Alerts we have found can be requested with the Alert API.

In our REST API documentation, we describe the various endpoints available, their parameters, and other details, and we also document sample input to the endpoints. It is only possible to retrieve data from the database. You cannot change/delete data. The APIs can search the entire database. All data is available from the moment that your organisation has started working with Matchhamster.

To request the REST API documentation leave a ticket and we will contact you.

How to add a user?

If you have admin rights, you can add new users. Go to settings by clicking on your account name. Scroll down to “Users” and click “New” to add a new user.

How to edit a user?

If you have admin rights, you can edit users. Go to “Settings” by clicking on your account name. Scroll down to “Users” and click “Edit” to add a new user.

How to add and edit users in bulk?

If you have admin rights you can request to add or change users in bulk. Leave a ticket and we will contact you.

How to attach sales agents with websites?

If you have admin rights you can request to add or change the connection between websites and sales agents. Leave a ticket and we will contact you.

How to categorise domains in bulk?

If you have admin rights you can request to add or change domain categorization in bulk. Leave a ticket and we will contact you.

I have a question that is not answered here. What should I do?

Please leave a ticket. If there is urgency, we will contact you as soon as possible. If not, we will contact you within one working day.

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Service

Description of the service

With Image Monitor you have at any time an up-to-date overview of all urls on the web on which your Images have been (partially) copied.

The basis of Image Monitor is an online portal to which users can log in with a password. In addition, reporting is done via email and API. Finally, there is assistance via the helpdesk.

Packages and pricing

Image Monitor comes in three versions: publisher, newspaper and agency.

The Publisher version is interesting for online publishers, marketing communications and public relations teams starts at 900 euros per year.

The newspaper version is of course intended for newspapers, and starts at 1900 euros per year.

The Agency version is intended for news agencies and media groups. This version starts at 5000 euros per year.

Image Monitor is also available in combination with Takedown. This package is called the content-protection package.

Portal

Easy setup and hardly any operation time

Large volumes and easy to scale up

Anytime, anywhere and any device access to the user friendly portal

Customized user experience

Reporting

Customized reporting for every user

Support

Online and offline support available for all your users

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User

support

I lost my password. What to do?

Please leave a ticket for our helpdesk with your request.

What is a match?

Every image we encounter is compared with the original image via an one-on-one check. If the compared image meets the set criteria, there is a match. We provide you with a live view of every match we find. This live view shows you the actual webpage including the content.

Where and when do I see matches?

Through the portal you always have access to the accumulated information. As soon as a match is available, it is processed show in the portal.

I would like to receive a customized report.

Each user can have a customized report made which is sent periodically (per day or month) by email. Request your custom report by leaving a ticket for our helpdesk.

I want to link countries or a region to my profile.

That is possible. Please leave a ticket for our helpdesk with your request.

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Admin

support

Are there any restrictions on the number of images supplied?

We work with a fair use policy. If you deliver more images than what is reasonable over a long period of time, we will determine together what needs to be done.

I have a question that is not answered here. What should I do?

Leave a ticket to ask your question. If there is urgency, we will contact you as soon as possible. If not, we will contact you within one working day.

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Service

Description of the service

With Takedown; copyright infringements will be taken from the internet or search engines.

Packages and pricing

Takedown comes in three versions: publisher, newspaper and agency.

The Publisher version is interesting for online publishers, marketing communications and public relations teams starts at 900 euros per year.

The newspaper version is of course intended for newspapers, and starts at 1900 euros per year.

The Agency version is intended for news agencies and media groups. This version starts at 5000 euros per year.

Takedown is also available in combination with Article Monitor and Image Monitor. This package is called the content-protection package.

Portal

Easy setup and hardly any operation time

Large volumes and easy to scale up

Anytime, anywhere and any device access to the user friendly portal

Customized user experience

Powerful filters to drill down results

Reporting

Users can be linked to countries and customers

Customized reporting for every user

Easy downloading, sharing and API access

Support

Online and offline support available for all your users

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Admin

support

Settings other general info

I lost my password. What to do?

Please leave a ticket for our helpdesk with your request.

Who can access the Takedown tab?

Only administrators have access to the Takedown tab. If you want access, please contact your administrator. The administrator can be found on your profile tab (the tab with your name).

What is a copyright infringement?

We consider a copy a copyright infringement if the match percentage is at least 90%.

I would like to receive a customized report.

Each user can have a customized report made which is sent periodically (per day or month) by email. Request your custom report by leaving a ticket for our helpdesk.

I want to link countries or a region to my profile.

That is possible. Please leave a ticket for our helpdesk with your request.

Are there any restrictions on the number of Takedowns?

We work with a fair use policy. If you want to have removed more copyright infringements than what is reasonable, we will determine together what needs to be done.

Domain overview

How do I select a domain from which I want to have copyright infringements removed?

You activate a domain for Takedown by clicking on the button on the right side of the domain.

How do I filter a selection based on publication, country, iptc and date?

You use the filters at the top of the screen.

How do I see an overview of all domains selected for Takedown?

Set the filter ‘all domains’ to ‘Takedown activated’.

How do I select a specific domain for Takedown?

Use the search box at the top left. It is best to enter a domain name without extensions.

A domain is not in the overview. How did that happen?

First check your filters. It is also possible that the domain has a status (such as customer, lead, source or advertiser), and therefore may not be selected.

If I activate a domain, when will the copies be deleted?

Copies are removed in batches. We also carry out an audit. You will always receive a message before we take action.

If I deactivate a domain, what happens to the copies I have already selected?

Those copies keep the status that they need to be removed, so you don’t have to select them again. However, they are not included in the batch. This way you can prepare removals quietly without the risk of the removal taking place immediately.

Match overview

If I select a copy, what happens?

Nothing at first. You can also de-select the copy again. If the batch is built up for Takedown, we will go through the copies that have to be removed with you, just to be sure.

I don’t see the copy I was looking for. How is that possible?

Check your filters. In addition, keep in mind that you only see copies with a match of at least 90%.

I don’t see copies older than a year. How is that possible?

We do not delete copies older than a year and that is why you do not see them in the overview.

What does it mean if a copy has the status ‘takedown completed’?

This means that the removal has been performed.

Can I still undo a takedown that is in the process?

That is not possible.

How can I see the totals of what I have selected, what is being processed and settled?

To see that, click on the ‘View total per newswire’ button.

How long does a Takedown take to complete?

That can go very quickly and take a long time. It depends on the willingness of the counter-party. We will keep you informed if it takes longer than anticipated, so that you can take any follow-up actions.

I have a question that is not answered here. What should I do?

Leave a ticket to ask your question. If there is urgency, we will contact you as soon as possible. If not, we will contact you within one working day.

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Matchhamster talk to us

How can we help you?

Leave a ticket for our helpdesk.